This remote water treatment facility relied on a DSL connection delivering around 10 Mbps download and 1 Mbps upload. The site needed more usable broadband and a second connection to turn to if the main service failed.
We installed Starlink Enterprise as the primary connection, a 5G router for backup and a failover gateway to manage switching between them.
One network, two internet connections
Starlink supplies the site’s main broadband connection. If that connection has a problem, the gateway can switch traffic to the 5G connection.
The backup uses a different access method from the main service, reducing dependence on a single connection. This is the type of design covered by our backup internet and failover service.
Replacing the slow DSL connection
The existing 10/1 Mbps DSL line limited the broadband available at the facility. Starlink Enterprise provided a more usable primary connection at a location where fixed broadband options were weak.
The installation included connecting Starlink to the site network through the failover gateway. Our Starlink installation and network integration service covers this connection between the dish and the equipment inside the property.
Why include 5G backup?
Improving the main broadband connection still leaves the site dependent on that service. Adding 5G gives the gateway another route when Starlink is unavailable.
The backup does not have to match the main connection’s capacity to be useful. The important consideration is which systems need to keep working and whether the backup has enough capacity for them.
At a remote facility, connectivity can support access, reporting and remote assistance. A backup path helps reduce the impact of an internet outage on those activities.
What the completed setup provides
The facility now has a Starlink Enterprise primary connection and a separate 5G backup managed by the gateway. It can switch between those connections rather than relying entirely on the old DSL line.
Failover can reduce downtime, but it does not guarantee an uninterrupted session. Some calls or online sessions may need to reconnect during a switch, and services may behave differently when backup bandwidth is lower.
Need a backup connection for your site?
We can assess the connections available at your location and the systems that need priority during an outage. See our backup internet service for how we plan and test a changeover.
Tell us about your site, its current broadband and the systems affected when that connection goes down.